Terms of service

Last updated: October 6, 2026

Overview

Welcome to LAYR2. The terms "LAYR2," "we," "us," and "our" refer to LAYR2 Group LLC. LAYR2 operates layr2.com, formloc.com, and this store, including all related information, content, features, tools, products, and services (the "Services"). The Services are powered by Shopify.

These Terms of Service, together with the policies referenced in them (the "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully. They include important information about your legal rights, including product warnings, an assumption of risk, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using the Services, or by placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

Section 1 – Access and Account

By agreeing to these Terms, you represent that you are at least 18 years old, or the age of majority where you live, and that you consent to any of your minor dependents using the Services on devices you own or manage.

To use the Services or make a purchase, you may be asked to provide information such as your email address and your billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have the right to provide it.

You are solely responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign, or license your account to anyone else.

Section 2 – Our Products and Compatibility

We make every effort to represent our products accurately. However, colors and product appearance may differ from how they appear on your screen, depending on your device and its settings. We do not warrant that the appearance of any product will match your expectations or appear exactly as depicted in our store.

The FORMLOC™ Matrix is designed to fit LAYR2 Structured Headwear models and select New Era 9FIFTY styles and 59FIFTY fitted sizes, as listed on its product page. We may add compatibility with other brands and models over time; the product page always shows current compatibility. Please confirm your cap is compatible before ordering.

Product descriptions may change at any time without notice. We may discontinue any product at any time, and may limit the quantities offered to any person, region, or jurisdiction.

Section 3 – Intended Use and Warnings

LAYR2 headwear and the FORMLOC™ Matrix are apparel products designed only to help caps keep their shape. They are not protective equipment and provide no head protection against impact, falls, sports, work hazards, or any other injury. The same warning appears on the FORMLOC™ Matrix, on instruction manuals, on retail tags, and on the tags inside our hats: "NO HEAD PROTECTION. FOR SHAPE RETENTION ONLY."

Do not use our products:

  • As a helmet, or in place of a helmet, hard hat, or any other protective gear
  • For any activity where head protection is recommended or required
  • In headwear the FORMLOC™ Matrix is not designed for, or in any modified form

Section 4 – Acknowledgment and Assumption of Risk

By buying or using our products, you confirm that you have read these warnings and understand that our products provide no protection of any kind. You agree to use them only as intended.

To the fullest extent permitted by law, you assume all risk of using our products other than as intended, including misuse, modification, or use as protective equipment. LAYR2 is not responsible for injury, loss, or damage resulting from that use.

Nothing in these Terms limits any rights you have under applicable law that cannot be waived by contract.

Section 5 – Orders

When you place an order, you are making an offer to purchase. We may accept or decline any order at our discretion. Your order is not accepted until we confirm acceptance, and we must receive and process your payment first. Please review your order carefully before submitting it. If we decline, change, or cancel an order, we will try to notify you using the email, billing address, or phone number you provided.

Returns are governed by our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale.

Section 6 – Pre-Orders

Pre-order items show an expected ship date on the product page. We charge you at the time of order. If we can't ship by that date, we'll email you with a new date and give you the choice to cancel for a full refund. You can cancel a pre-order any time before it ships by emailing shop@layr2.com.

Section 7 – Prices and Billing

Prices are in U.S. dollars. Prices, discounts, and promotions may change without notice. The price charged will be the price in effect when you place your order, as shown in your order confirmation email. Unless stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import charges.

We may offer promotions governed by their own terms. If a promotion's terms conflict with these Terms, the promotion's terms govern for that promotion.

You agree to provide current, complete, and accurate purchase and payment information, and to update it promptly so we can complete your transactions and contact you. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are authorized to use the payment method, (iii) charges you incur will be honored by your payment provider, and (iv) you will pay all charges at the posted prices, including shipping, handling, and applicable taxes.

Section 8 – Shipping and Delivery

We ship within the United States and internationally. Shipping rates and estimated delivery times are shown at checkout, and details are in our Shipping Policy. Delivery times are estimates, not guarantees, and we are not responsible for delays caused by carriers, customs, or events outside our control.

International customers are responsible for any customs duties, import taxes, and brokerage fees charged by their country, unless checkout shows they are included.

If your order arrives damaged or isn't what you ordered, email shop@layr2.com within 5 days of delivery with photos, and we will replace it or refund you, including shipping. Risk of loss passes to you on delivery.

Section 9 – Returns and Refunds

Returns are accepted within 30 days of delivery, subject to the conditions in our Refund Policy, including item condition, a possible restocking fee, and customer-paid return shipping. We do not offer direct exchanges. If the Refund Policy and these Terms ever differ on returns, the Refund Policy controls.

Section 10 – Intellectual Property

The Services, including all trademarks, brands, text, displays, images, graphics, product designs, product reviews, video, and audio, and their design, selection, and arrangement, are owned by LAYR2 Group LLC, its affiliates, or its licensors. They are protected by U.S. and foreign copyright, trademark, patent, and other intellectual property laws. LAYR2 products, including the FORMLOC™ Matrix, are the subject of pending patent applications. See our Patents & Trademarks page for details.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Nothing in these Terms grants you a license or other rights under any patent, trademark, copyright, or other intellectual property of LAYR2, Shopify, or any third party. All rights not expressly granted are reserved.

LAYR2's names, logos, product and service names, designs, and slogans, including LAYR2®, FORMLOC™, and ERGOLOC™, are trademarks of LAYR2 Group LLC. You may not use them without our prior written permission. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify.

Section 11 – Third-Party Trademarks

NEW ERA®, 9FIFTY®, and 59FIFTY® are trademarks of New Era Cap, LLC. LAYR2 and FORMLOC are not affiliated with, endorsed by, or sponsored by New Era Cap, LLC. We refer to these marks only to describe product compatibility. All other names, logos, and trademarks on the Services belong to their respective owners.

Section 12 – Optional Tools

You may be given access to customer tools offered by third parties as part of the Services, which we do not monitor or control. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without endorsement. We have no liability arising from or relating to your use of optional third-party tools. Your use of them is at your own risk, and you should review and approve the terms on which they are provided by the relevant third party.

We may offer new features through the Services in the future, including new tools and resources. Those features are also part of the Services and subject to these Terms.

The Services may contain materials and links to websites operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. If you leave the Services to access them, you do so at your own risk.

We are not liable for any harm or damages related to your access of third-party websites, or your purchase or use of any products, services, resources, or content on them. Please review the third party's policies and practices before you engage in any transaction. Complaints, claims, concerns, or questions about third-party products and services should be directed to the third party.

Section 14 – Relationship with Shopify

LAYR2 is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with LAYR2 Group LLC. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and LAYR2 Group LLC, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with LAYR2 Group LLC.

Section 15 – Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide services to you. See our Privacy Policy for details on how we, Shopify, and our partners use your personal information.

Section 16 – Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for any purpose, including commercial use. For example, we may use it to operate, evaluate, improve, and promote the Services and to develop future products, models, and colorways.

You represent and warrant that (i) you own or have all necessary rights to your Feedback, (ii) you have disclosed any compensation or incentives you received in connection with it, and (iii) it complies with these Terms. We have no obligation to keep Feedback confidential, to pay compensation for it, or to respond to it.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates anyone's intellectual property or these Terms.

You agree that your Feedback will not violate the rights of any third party, including copyright, trademark, privacy, or publicity rights, and will not contain unlawful, abusive, or obscene material or any virus or malware. You may not use a false email address, impersonate anyone, or otherwise mislead us or others about the origin of any Feedback. You are solely responsible for your Feedback and its accuracy.

Section 17 – Errors, Inaccuracies, and Omissions

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, to change or update information, or to cancel orders if any information is inaccurate, at any time without prior notice, including after you have submitted your order. If we cancel an order you have paid for, we will refund you in full.

Section 18 – Prohibited Uses

You may use the Services for lawful purposes only. You may not use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, state, provincial, or local law or regulation; (c) to infringe our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, disparage, or intimidate any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, upload, download, or use any material that does not comply with these Terms; (g) to send or procure any unsolicited advertising or promotional material, including spam or chain letters; (h) to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use of the Services, or that, as determined by us, may harm LAYR2, Shopify, or users of the Services or expose them to liability.

You also agree not to: (a) upload or transmit viruses or other malicious code; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraper, data-extraction tool, automated process, or AI tool (including agentic AI) to access the Services, except as permitted under Section 19; or (f) interfere with, bypass, or circumvent any security or authorization feature, robot exclusion header, or other access measure. We may suspend, disable, or terminate your account at any time, without notice, if we determine you have violated these Terms.

Section 19 – Agents

19.1 This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, without direct supervision.

19.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in strict accordance with Section 19.4. No Agent may access, use, or interact with the Services if we have asked it to refrain from doing so.

19.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, or interacts with the Services.

19.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the Agent's name by including "Agent/[agent name]" in the request's user agent string; (ii) not conceal or obfuscate that any access or interaction is from an Agent, including by mimicking human behavior or by completing or circumventing CAPTCHAs or other measures intended to distinguish computers from humans; (iii) respond truthfully to any question or prompt seeking to determine whether interactions are coming from a human or a computer; and (iv) not circumvent any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

Section 20 – Termination

We may terminate these Terms or your access to the Services, or any part of them, in our sole discretion at any time without notice. You remain liable for all amounts due up to and including the date of termination.

The following sections survive termination: Intended Use and Warnings, Acknowledgment and Assumption of Risk, Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.

Section 21 – Disclaimer of Warranties

Information on the Services is provided for general information purposes. We do not warrant its accuracy, completeness, or usefulness, and any reliance you place on it is at your own risk.

EXCEPT AS EXPRESSLY STATED BY LAYR2 OR REQUIRED BY LAW, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

Section 22 – Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY LAW, LAYR2 GROUP LLC, ITS PARTNERS, MEMBERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AND SHOPIFY AND ITS AFFILIATES, ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THEIR POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICES OR ANY PRODUCT IS LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT INVOLVED.

Some jurisdictions do not allow these exclusions or limits, so they may not apply to you. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Section 23 – Indemnification

You agree to indemnify, defend, and hold harmless LAYR2 Group LLC, Shopify, and our affiliates, partners, members, officers, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your misuse of the Services or our products.

We will notify you of any indemnifiable claim, though a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of the claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent, which you will not unreasonably withhold. You will cooperate in the defense of indemnified claims, including by providing relevant documents.

Section 24 – Severability

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed. This will not affect the validity and enforceability of the remaining provisions.

Section 25 – Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms is not a waiver of that right or provision.

These Terms, and any policies or operating rules we post on the Services, are the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, including prior versions of these Terms. Any ambiguities in these Terms will not be construed against the drafting party.

Section 26 – Assignment

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under them without our prior written consent, and any attempt to do so is void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 27 – Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Los Angeles County, California, and you and LAYR2 consent to venue and personal jurisdiction in those courts.

Section 28 – Headings

Headings in these Terms are for convenience only and do not limit or affect these Terms.

Section 29 – Changes to These Terms

You can review the current version of these Terms at any time on this page. We may update, change, or replace any part of these Terms by posting changes on the Services. We will notify you of material changes as required by applicable law, and changes take effect on the date stated in the notice or, if none, when posted. Your continued use of the Services after changes are posted means you accept them. Orders are governed by the Terms in effect when the order was placed.

Section 30 – Contact Information

Questions about these Terms can be sent to shop@layr2.com.

LAYR2 Group LLC
shop@layr2.com